Frequently Asked Questions
Everything you need to know about TippyTip
What is TippyTip?
TippyTip is a platform that allows performers, DJs, musicians, and other creators to receive tips from their audience during live events or online. Simply create an event, share your QR code or link, and let fans show their appreciation.
How much does it cost?
TippyTip is free to sign up and create events. We take a 5% fee on each tip received, plus standard credit card processing fees. There are no monthly subscriptions or setup costs.
How do I receive my tips?
Tips are deposited directly into your bank account via Stripe, our secure payment provider. Go to Settings in your dashboard and complete the bank details section to start receiving tips.
Why do I need to provide my bank details?
To receive tips, we need your bank account information so Stripe can deposit your earnings directly. Your banking details are securely stored with Stripe and never stored on our servers.
How quickly do I get paid?
Payouts are processed automatically on a rolling basis. For most countries, funds are available in your bank account within 2 business days after a tip is received. Your first payout may take 7-14 days while Stripe verifies your account. View Stripe's payout policy.
Can I change my bank account later?
Yes! You can update your bank details at any time from your Settings page. Changes will apply to future payouts.
Can I customize my tip page?
Yes! You can customize your tip page with a banner image, choose your brand colors, set custom tip amounts with labels, and add your social media links.
How do fans tip me?
Fans can scan your QR code with their phone camera, which takes them directly to your tip page. They select an amount, enter their payment details, and optionally leave a message. No app download required.
What payment methods are accepted?
We accept all major credit and debit cards, as well as Apple Pay and Google Pay through our secure payment processor.
Can I use TippyTip for multiple events?
Absolutely! You can create as many events as you need. Each event gets its own unique tip page and QR code, making it easy to track tips per event.
Is there a minimum tip amount?
The minimum tip amount is $1. You can set your suggested tip amounts to any value above this minimum.
How do I print my QR code?
From your event dashboard, you can download your QR code as an image. Print it on flyers, table tents, or display it on a screen at your venue.
Can fans leave messages with their tips?
Yes! Fans can include an optional message with their tip. You can also choose to collect their name, email, or phone number to build your fan list.
Is my financial information secure?
Absolutely. All payments are processed through Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. Your bank details and card information are encrypted and stored securely by Stripe—we never store sensitive financial data on our servers.
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