Privacy Policy

Last updated: December 2024

1. Introduction

TippyTip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, profile photo, and password if you choose email/password login)
  • Payment information (processed securely through Stripe)
  • Event details and customization preferences
  • Communications you send to us

We automatically collect certain information when you use our service:

  • Device and browser information
  • IP address and location data
  • Usage patterns and interactions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Detect, investigate, and prevent fraudulent transactions
  • Analyze usage patterns to improve user experience

4. Information Sharing

We may share your information in the following circumstances:

  • With service providers who assist in our operations (e.g., Stripe for payments)
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. If you create an account with a password, it is securely hashed using industry-standard algorithms and never stored in plain text. Payment information is processed securely through Stripe and we never store full credit card details on our servers.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Rectify inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookies through your browser settings.

9. Third-Party Services

Our service integrates with third-party services such as Stripe for payment processing. These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

TippyTip is not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].